Error Codes - 14 (Client Decoder Error)

Getting this when connecting to a friend?

Ask the host to lower their computers desktop resolution to 1920x1080 or 1280x720, and run their games in Boarderless Windowed Mode.

Getting this connecting to your own computer?


If your client is regularly crashing with Error -14, it may be because your client device can't keep up with the resolution you're trying to stream at.  Open your Parsec settings on your client device and set these settings to see if things improve - if it still crashes, lower resolution to 1280x720.

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Update your drivers

The other common cause of this, especially on AMD machines, is old drivers. You must be running the Catalyst or Crimson drivers from AMD for Parsec to working in hardware accelerated decoding mode.

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Please download the vdapu-vaapi wrapper to enable hardware decoding.

If all else fails, use software decoding

If all else fails, you can always use software decoding (except on low powered devices like many Android phones and the Pi). You can choose software decoding in the Parsec Application on the client in the Decoder Mode.


  • The latest drivers are always preferred, especially for AMD devices. AMD cards and APUs require the latest drivers.
  • Parsec will always use the primary device for your machine to decode video.
  • Intel CPUs must support Intel HD Graphics.
  • AMD hardware is more difficult to predict on what is supported, but please confirm you have the Unified Video Decoder (UVD) on the client and the Video Codec Engine (VCE) on the server.
  • Nvidia cards with NVDECODE are required for the client and cards with NVENCODE are required for the Parsec Server. A full list of architectures supporting H.264 is here.