Error -6101 is generated when your computer is unable to communicate with our authentication servers.
There are three reasons why this could be happening
- You are at home or connected to a non-restricted internet connection and Parsec's authentication server is undergoing a temporary outage.
- You are trying to connect to our service from Russia but AWS is blocked by Russian ISPs
- Your workplace or school IT Staff are blocking our app from talking to our servers using TCP Port 443
If you are at home or on a non-restricted internet connection and are getting -6101 errors, please let us know by creating a support ticket here.