Error -6101 is generated when your computer is unable to communicate with our authentication servers.
There are two reasons why this could be happening
- You are connected to a school/work/public internet connection, and your network administrator is blocking outgoing TCP connections on port 5300.
- You are at home or connected to a non-restricted internet connection and Parsec's authentication server is undergoing a temporary outage.
If you are at home or on a non-restricted internet connection and are getting -6101 errors, please let us know by creating a support ticket here.