Error Codes -18 (Unsupported Pixel Format)

Applies to: Parsec clients running Android

The device you are using is decoding video into a format that we can't understand

ANDROID

If you are receiving Error -18 on Android it means that whoever developed the ROM for your device did not implement MediaCodec correctly, it's returning 0 as its pixelformat, so we're unable to correctly process the image.

MediaCodec is a standard Android API, and we rely on your ROM correctly conforming to standard Android API's.

In order to fix this, you will need to consult your Android ROM developer.

 

macOS

This means that you need to change to software decoding on your Parsec settings on your Mac